Refund policy

Return & Refund Policy

Last updated: September 2025

At Wild Camo, we want you to feel confident in every purchase you make. Please review our policy below, which applies to both physical merchandise and digital products sold through this site.

1. Physical Merchandise (Apparel & Gear)

  • Return Window: You may return most new, unused, and unwashed items within 30 days of delivery.

  • Condition: Items must be returned in their original condition with all tags and packaging intact. Items showing signs of wear, washing, or damage not caused during shipping cannot be refunded.

  • Exchanges: At this time, we do not process direct exchanges. If you’d like a different size or style, please initiate a return for a refund and place a new order.

  • Refund Process: Once your return is received and inspected, your refund will be processed to your original payment method within 5–10 business days.

2. Digital Products (Exclusive Photo Packs & Downloads)

  • Final Sale: All digital content, including photo packs and downloads, is non-refundable. Once you have purchased and accessed a digital product, the sale is final.

  • Access Issues: If you experience a technical problem accessing your files, please reach out to us by clicking [here] , and we will make sure you receive the product you purchased.

3. Damaged or Incorrect Items

  • If your order arrives damaged or you receive the wrong item, please notify us within 7 days of delivery. We will arrange a replacement or full refund at no extra cost.

  • For faster resolution, please include your order number and clear photos of the product issue when contacting us.

4. How to Start a Return

All return or refund requests must go through our Contact Us page. Click [here] to submit your request.

Please include:

  • Your order number

  • The item(s) you wish to return

  • A short explanation of the reason for return

5. Exceptions

  • Sale or clearance merchandise may be marked final sale and is not eligible for return.

  • We are not responsible for lost or stolen packages once tracking shows delivery to the address provided at checkout.

By completing a purchase on Wild Camo, you agree to this Return & Refund Policy.